This message is brought to you by Victoria Romero-Trigo, NDML Director.
We’re really excited to announce that NDML is changing!
Next week, our new website goes live with a brand new look and feel and more information than ever before.
Our old website was good, but we didn’t think it gave you guys everything you needed.
So we’re adding some new features that we think you’ll love…
We’ve always been quick to talk about the latest news that affects the night time industry, but we’re now adding a resource library, where you’ll be able to find help guides on marketing, legal regulations, licensing issues and much more. We’ll continue to add to it over time, and we’re happy to take requests on new content.
The VIP Zone
NDML customers are given special treatment. Not only do you get award-winning insurance products and services, but you can also make the most of our VIP Zone on the website.
There, NDML customers can report claims, access their documents via the MYNDML (CSR24) portal and fill in a speedy-response contact form.
We completely appreciate that sometimes you need an immediate response for an urgent query and you can’t afford to wait for an email response or call back.
That’s why we’re introducing Live Chat, where you can get real-time answers to your burning queries.
Open and Honest
In this day and age, you can never be too careful online. We feel that too many brokers are still communicating information on too much of a ‘need to know basis’. The problem with that is that customers don’t know what they need to know unless they know it.
So we’re taking all the confusion away. We’re telling our customers everything, from the names of the people who receive their contact form to what we do with their data.
When other brokers are selling up, amalgamating and distancing themselves from their customers, we’re bringing you closer and closer.
The new website is our way of cutting the lines between the NDML team and our clients. So come and visit us, ask us any questions and enjoy your relationship with the UK’s leading specialist insurance broker to the late night leisure industry.