Hotel
Insurance

Our flexibility means that no hotel is too large or too small

By choosing Hotel Insurance with NDML, you are choosing a specialist provider of insurance specifically aimed at the diverse and dynamic leisure and hospitality industry.

Whether you operate one or 10 hotels, our wide range of insurance products and years of expertise have made us the premier broker for dealing with both independent and multiple-hotel operators alike.

Hotel
Insurance

Our flexibility means that no hotel is too large or too small

By choosing Hotel Insurance with NDML, you are choosing a specialist provider of insurance specifically aimed at the diverse and dynamic leisure and hospitality industry.

Whether you operate one or 10 hotels, our wide range of insurance products and years of expertise have made us the premier broker for dealing with both independent and multiple-hotel operators alike.

Our policies include

Award-winning customer service​

Online access to documents​

Flexible payment options

Why choose NDML for hotel insurance?

We have recently secured exclusive rates from a select panel of British ‘A’ rated hotel insurers, who understand every facet of the hotel industry. Exclusive policy wording offers the flexibility to tailor each policy to meet the demands and requirements of each individual client. We guarantee competitive pricing and award winning customer service – from nationwide Account Executives who provide face to face reviews, to dedicated Account Handlers and Claims Managers.

Wise words from Michael Dawson

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What will the hotel insurance cover?

Our process offers complete protection and security against a wide variety of potential claims. To combat any problems, we visit you in person for a confidential face to face review – this won’t disturb your existing arrangements, but will help us understand your individual needs and how best we can create personalised cover to suit your hotel.

Hotel Insure work with you to identify the main risks your hotel faces and develop checklists/inspection documents to help defend against unauthentic claims. By maintaining comprehensive records you can demonstrate good housekeeping to prospective insurers. As part of our Risk Management Package, we also offer detailed advice on health and safety regulation and employment issues.

Why do you need this insurance?

The leisure and hospitality industry frequently faces changing risks and varied claims scenarios, which makes it very difficult for anyone but insurance professionals to keep a business protected. The coverage provided with this insurance will do exactly that. We will keep you up-to-date with legislation and risk management changes by providing monthly newsletters and our around-the-clock availability means you are constantly updated with anything we deem important.

Who do we provide this hotel insurance for?

Our flexibility means that no hotel is too large or too small to benefit from the insurance packages we provide. This means that you have the peace of mind to focus on running your business while your insurance is handled by professionals.

For further information, to arrange a confidential face to face review or to speak to one of our experts – simply browse our website, fill out the contact form or call 0844 488 9205.

Hotel Related News

Useful Links

The Office of Fair Trading

Stay on top of your consumer obligations.

The Safer Business Network

Safer Business Network works closely with businesses both large and small, across the day and night, to ensure our town centres flourish, free from crime.

The AA Hotel Rating

Find downloadable information on the standards expected for each star rating.

Frequently Asked Questions

There’s a couple of ways to report a claim to NDML; you can either call us during office hours (9-5) or you can fill in a claims form on our claims page. If it’s out of office hours and you’d like to speak to someone, you can call the insurer’s claims team you’ll find their number on our claims page.

You wouldn’t hire a bar manager who only had experience of running shoe shops. So why work with a broker who doesn’t live and breathe late-night leisure. Our competitors have ‘nightclub products’ or ‘late bar arms of the business’; just side-lines to their main operation. Night-time leisure is what we do.

Unrated and offshore investors are brilliant. They really are. They’re cheap and tend to not ask so many questions.

Or, at least, they’re brilliant until they have to actually protect you. Because often, as we’ve found with the collapse of insurers like Gable in recent years, they’re not financially secure enough to actually pay claims. And those questions they didn’t ask tend to leave you uninsured.

We only work with A-rated insurers because they offer the protection, security and strength that your venue needs.