In 2012 Andrew Streetly was appointed Financial Director for The Inception Group; a highly innovative, London based company specialising in high end bars, restaurants and club concepts.
“Shortly after my appointment our insurance was due for renewal. For many years The Inception Group had been operating under the guidance of several brokers, each safe-guarding separate risk elements. I felt it necessary, if we were to receive the most comprehensive cover – financially beneficial to the group, to consolidate all risks to one broker.
“I invited representatives from each independent broking company to meet with me in person and provide quotes to encompass all our insurance requirements. NDML not only provided a quote more competitive than the rest but their Account Executive demonstrated a level of professionalism that far superseded the competition.
“The ease of insuring with them is unparalleled. Staff are readily available to discuss our individual policy or answer any questions I might have – their channels of communication are always open.
“Following a small claim, it was also necessary for me to liaise with their in-house claims team, who similarly displayed equal levels of competence and commitment that the Account Executive had. I feel no hesitation in recommending their services to fellow independent groups trading in the hospitality industry.”