Tony Bott, Director of TTG Inns speaks about his experience with NDML after reporting a claim.
“The claim was reported through to my brokers on 19/11/15 via telephone and all details taken. I was advised by them to obtain estimates for the repair. This was done and submitted to NDML to correspond with my insurers. Authorisation for the work to go ahead was obtained and all I needed to do was instruct the work and submit an invoice once complete.
The work was carried out and as soon as the invoice was submitted to my brokers, they once again acted promptly in corresponding with my insurers and ensured that settlement was transferred straight into my account.
From reporting the claim through to settlement was a period of 2 months. At all times I felt I was kept informed and received the very best service that I could.
I would recommend NDML and I am grateful for their 1st class claims service on this claim. They really took the stress out of dealing directly with the insurers”