Claims

Making a claim is easy with NDML.

Our award-winning claims team makes the process simple and easy. Simply click on the log your claim with us and we’ll do all the rest! NDML’s dedicated team are experts in their field, and have a strong relationship with our insurers too. We can negotiate a fair settlement on your behalf, dispute spurious claims and ensure your claim is dealt with quickly and efficiently. 

Please remember that a claimant legally has three years from the date of an incident in which to pursue the matter. Therefore, it’s important to keep all business logs, accident books and relevant CCTV footage stored safely for at least three years so you are able to defend your claim. Take all claims against your insurance seriously and speak to your dedicated Account Executive for any queries. 

Reporting a claim

To make logging your claim as quick and easy as possible, please fill the claims form below and a member of our team will get to work! 

Click here if you wish to report an urgent property claim out of normal office hours.

Claims Form

To report a claim please complete our online form and a member of our team will be in touch. 

If you wish to report an urgent property claim out of normal office hours only please call the numbers below. Please have your Policy Wording to hand.

Allianz customers should contact 0344 391 4061

Aqueous customers should contact 0203 868 3885

ARCH customers should contact 0345 258 3880

AVIVA customers should contact 0800 015 1498

AXA customers should contact 0370 850 7134

Burns & Wilcox (B&W) customers should contact 0333 010 4839

City of London Underwriting 0345 073 7187

Covea customers should phone 0330 134 8186

Easy Broking customers with China Taiping or W R Berkley should contact Adjusting Associates on 01724 761378 or 01443 229513

Easy Broking customers with ERGO Versicherung AG should contact MPL Claims Management Ltd on 0345 060 0014

Ecclesiastical customers should contact 0345 603 8381

Gresham customers should contact 0370 850 7134

Hiscox customers should contact 01206 773 899

Liberty Mutual customers should contact DMS on 0344 856 2364

Linksmaster policyholders should contact 0344 856 2338

LV customers should contact 0800 032 1170

Markerstudy  customers should contact 0800 019 5919

NBS/Accelerant customers should contact 0345 073 7187

Novae customers should contact Adjusting Associates 01724 761378

One Commercial customers should phone 0344 856 0859

QBE Customers should contact Sedgwick Loss Adjusters on 0800 085 3187

RSA customers should phone 0330 102 4100

Trilogy customers should contact Woodgate & Clark on 01732 848077

If you have purchased a Commercial Loss Assist policy then you should check your schedule and contact either Qlaims(formally DAS) in addition to your main commercial insurer from the above selection

DAS Loss Assist – 0344 893 9332

Qlaims – 0203 927 7410

Contact us