They have attended our managers meetings to answer questions and help with our training, which means we know what information to collect at the time of an incident.
I have been with NDML through several businesses and our business is built on relationship and we consider NDML to be a very valued partner.
NDML have become fundamental to our operations. Their professional yet personal approach has meant that we have been supported by the team with all or our insurance and claims needs. Their understanding of our specific needs and their tailor made approach has meant that we can operate our business with confidence and security.
The claims department have always responded quickly and efficiently to any requests made from us and I would recommend the NDML claims team to others looking for support and guidance in all PLI matters.
During numerous years of being an NDML customer, I have come to expect professional, practical assistance whenever we have encountered any claims. They have proven invaluable in ensuring swift and effective resolutions and I highly recommend them to all other leisure and hospitality operators.
It is a real pleasure to work with a broker who fully understands the complexities that exist within the nightclub industry.
NDML have provided an exemplary level of service and assistance for our commercial insurance requirements.
As a specialist insurance broker, NDML have critically important, trade specific knowledge and a combination of bespoke insurance solutions at realistic premiums.
We have been a client of NDML’s for a number of years and have always been impressed with their ability to fully understand our business and associated insurance requirements. Their excellent service, combined with competitive premium costs means I am happy recommend them to other leisure and amusement operators.
Throughout my years of being an NDML customer they have always ensured that my business is well protected. The cover they offer and the claims service they provide are both excellent and I would highly recommend them to other leisure operators.
I’ve worked closely with NDML for many years, the level of service and support they provide is excellent. The staff are efficient, polite, professional and caring – I recommend them to everybody within the leisure sector
NDML were invited to tender for our insurance requirements upon renewal and our decision to appointment them as our broker was based on the professionalism and commercial approach they demonstrated throughout the process. Since the appointment the standards set have been first rate in every respect, from day to day communication to much needed support.
I have no hesitation in recommending NDML to any prospective client involved in the late night leisure industry.